Dog Toy Questions & SENTO Support

Practical answers for choosing and using SENTO dog toys.

Which toys can hold treats?

Dragon Fruit, Treat Bone and Treat Roller have treat openings. Compare their shapes, materials and dimensions in our treat toy collection. Test suitable dry food for fit and release before play.

How do I choose a size?

Compare actual dimensions with a toy your dog handles comfortably. Small and Large are product-option names, not breed or weight recommendations. Choose a toy your dog cannot swallow or fit entirely inside their mouth. Always supervise play.

Are these toys indestructible?

No toy is indestructible. Check before and after use and remove it if damaged or worn, or if parts loosen. We do not make a verified chewing-strength or breed-suitability claim.

Which version of Anemone Ball is available?

The current Anemone Ball options are Bell versions in 50 mm and 80 mm sizes. They are not the light-up version.

Does one item include every color shown?

No. Each selected option is one toy. Choose the size and color in the product selector.

Where do you ship, and what does it cost?

We ship to the contiguous United States and Washington, DC, excluding PO boxes and military addresses. Shipping is $6.99 below $44 and free from $44, based on the merchandise subtotal after discounts and before tax. Estimated transit time is 7–15 days, excluding order processing time. Read our delivery policy.

What if my order arrives damaged, defective or incorrect?

Contact support@gosento.store within 7 days of delivery with your order number and clear photos or video. Once eligibility is verified, we send a replacement and no return is required. Read the after-sales policy for pet-use, hygiene, wear and chewing exclusions. Contact us before returning an item.

Where can I compare all eight toys?

Use our play-style, size and material guide, or browse all dog toys.

How can I contact SENTO?

Email support@gosento.store or use our contact form. Include your order number for an existing order.